Interpass Vau Hotel Resort is a 4 stars hotel and resort, ideal for a relaxing in enjoyable stay in family.
Located in Encosta do Vau, 500 meters away from Praia do Vau, wich is the nearest beach to the hotel.
Our room are large and confortable, and are fully equipped, so you can have unforgetable holidays.
DIRECTORY
Plug Adaptors
Electric current 220V.
Please check the compatibility of your electronic appliances before plugging them in.
Contact the front desk if you have any questions or doubts.
To call the front desk dial 9.
Airport
Faro International Airport is located about 73 Kms (approximately 45 miles) from the hotel, which amounts to about 1 hour by car.
Lunch
Due to the hygiene and safety standards imposed by the fight against the coronavirus pandemic, we will not have lunch service, however, we have a vending machine with snacks available in the lobby.
Water
The tap water is potable.
Car rental service
We have this service at your disposal. For more informations, please contact the front desk. To call the front desk, dial 9.
Amenities
You have at your disposal several bathroom amenities.
Pets
We don’t allow pets apart from guide dogs but you can find places to house them in the proximity of the hotel.
For more informations dial 9 on your phone.
Air conditioning
We have air conditioners in every apartment.
Malfunctions
All the appliances and equipments in your apartment have regular maintenance. If you come across any malfunction or
difficulty operating them, please contact the front desk by dialing 9 on your room phone.
Business Centre
EThere is free WI-FI in the whole hotel. Additionally, next to the front desk (ground floor) you can find two computers with
free internet connection and use. Children under 12 years old are not allowed to use the Business Centre.
BAR
The hotel has a cocktail bar on the ground floor. The prices are available in the bar menu.
Personal possessions
The hotel doesn’t take responsibility for money, jewelry or any valuables not deposited through the front desk’s custody valuables free service.
Also, every room has a safe deposit box that you can rent for an additional fee.
Cradle
The hotel has cradles at your disposal according to availability. For children under 3 years old the cradles are a
complementary service. To ask for a cradle, please contact the front desk by dialing 9 on your phone.
Luggage
If you arrive before your check-in time, you can leave your luggage with us. The same applies if you check-out earlier and
have some time before leaving
Extra bed
Contact the front desk if you need an extra bed (according to availability). This service will imply an additional fee.
Credit cards
The hotel accepts all internationally acknowledge credit cards
Room key
The hotel is equipped with an energy saving system. To active the electric current in your apartment you have to introduce the key card in the device slot located next to the front door of the apartment. The key card must be returned to the front desk during check-out.
CHECK-IN
From 5pm onwards.
CHECK-OUT
Until 11am.
Safe deposit box
All apartments have a safe deposit box. The use of the safe is charged per day (3€) or per week (15€).
There is also a 25€ deposit that will be refunded upon delivery of the safe deposit box’s key. The content of the safe is insured up to 998€.
Any excess value is the guest’s full responsibility.
The hotel doesn’t take responsibility for money, jewelry or any valuables not deposited through the front desk’s custody valuables free service.
Flight confirmation
You should contact your guide or travel agency. If you need any help.
Mail service
Service available at the front desk through payment of the sending fees.
Wake-up service
To activate your wake-up service, please dial *42 HH MM # . As an example, for a 7h30am wake-up call dial *42 3 07 30#.
To cancel the wake-up service dial *42 3 99 99#. You can request this service directly to the front desk. To do so, dial 9.
Electricity
The voltage is 220V.
Elevators
The hotel has 2 elevators that give access to all floors. Children under 10 years old are not allowed to ride the elevators without being accompanied by an adult.
On all floors you will find alcohol gel dispensers next to the elevator.
Emergency / Evacuation plans
The emergency plant is located at the entrance of your apartment. If you need further informations, please contact the front desk by dialing 9 on your phone.
Parking lot
In addition to the parking lot in the main entrance, the hotel has parking in the back of the building. Don’t leave any valuables inside your vehicle.
The hotel doesn’t take responsibility for damages to the vehicles ou for the theft of objects left inside.
Excursions
For informations, please contact the front desk. There you can find all the informations about the excursions and activities available.
FARMÁCIA
Por favor contacte a receção, marque 9 no seu telefone.
Hospital
The nearest hospital is Hospital do Barlavento Algarvio. There are also several clinics and private hospitals in the nearby
area. In case you need medical assistance, please contact the front desk. If you are feeling sick, considering the current
pandemic scenario, and if your symptoms coincide with any of the symptoms recognized as Covid-19, please stay in
your room and contact the front desk immediately by dialing 9 of your telephone.
Churches
Contact the front desk
Fire
The hotel is equipped with first intervention equipment for fire fighting. These equipments are distributed accordingly to emergency and security rules and are properly signaled. Contact the front desk for further information.
Touristic information
Ask the front desk for all the information you might need.
There is also a tourist office at Praia da Rocha.
Accommodations and equipments
The guest is responsible for the proper use of the facilities, its assets, equipments, utensils and furniture. Any damages
caused have to be reported to the hotel by the guest and the damages reimbursed by the person responsible.
Internet
There is free WI-FI in the whole hotel. Additionally, in the Business Centre (next to the front desk, ground floor) you can find two computers with free internet connection and use. Children under 12 years old are not allowed to use the Business Centre.
Dinner
Dinner is served in the restaurant located in the hotel lobby and is served between 07h00 pm and 10h pm.
Laundry
The hotel has laundry and ironing services available against the payment of an additional fee. You’ll find in your apartment a list of prices that should be filled and placed upon the clothes you want cleaned. Your laundry will be collected by a member of the cleaning staff. All requests will be delivered within 48 hours.
Due to the current pandemic scenario, this laundry service is conditioned.
Housekeeping service
The apartments are cleaned on a daily basis. When you leave the apartment hang on the door the “please clean the
room” sign (you can find it on your apartment door). The towels and the bedsheets are changed every 2 days. We ask for
and appreciate your collaboration in making us a more environmentally friendly hotel.
Maintenance
All appliances and equipments in your apartment have regular maintenance. If you come across any malfunction or
difficulty operating them, please contact the front desk by dialing 9 on your phone.
Doctor
The hotel provides this external service by request. Contact the front desk (dial 9). Considering the current pandemic scenario, and if your symptoms coincide with any of the ymptoms recognized as Covid-19, please stay in your room and contact the front desk immediately by dialing 9 of your telephone.
Non-smoker
All the apartments, bar and restaurant are non-smoking areas.
Do not disturb
In case you don’t want to be disturbed or don’t want the housekeeping services, please hang the “do not disturb” sign outside your door.
Payment
We accept payments in cash, main internationally acknowledge credit cards. All consumptions and expenses concerning your stay are to be paid immediately.
Breakfast
Breakfast is served between 07h30 am and 10h30 am, in the restaurant located in the hotel lobby, .
Lost and found
Please contact the front desk in case you have lost or found any object(s).
Swimming pool and jacuzzi
Our outdoor pool is open from 10am to 7pm.
For your safety and that of your family, whenever there is a change of guest in the pool chairs, we will proceed with the sanitization the pace.
Due to the current pandemic scenario and the hygiene and safety restrictions imposed, you must maintain the safety distance and respiratory etiquette rules.
Police
The nearest police station is about 3 Kms (1,8 miles or 5 minutes by car) from the hotel. The phone number is (+351) 282 417 717.
Front desk
Located in Interpass Vau Hotel’s hall, the front desk is open 24 hours. Our front desk team is at your disposal to help with any informations or assistance you need during your stay.
Complaints
In case you want to submit a complaint or suggestion, please contact the front desk or ask for the Management’s contact.
Reservations and informations
For future reservations, hotel rates and informations, please contact us at +351) 282 411 592 or vauhotelreservas@interpass.pt.
Room service
Available between 7:30am to 11pm against payment of a service fee (12€).
Taxis and transfers
Please contact the front desk by dialing 9 on your phone.
Telephone
To telephone another room in the hotel, please dial 3 followed by the room number.
To contact the front desk, dial 9.
(Free services.)
To telephone an outside line, dial 0 followed by the number you want to reach.
This service will be charged.
Ask the front desk about the price list for different destinations.
Television
LCD screen with remote control in every apartment.
PHONE CALLS
Reception: Please, dial 9
Ligação Exterior: Please, dial 0
Ligação entre apartamentos: Please, dial 3 + Apartament number
Despertar: Please, dial *42 3HH MM # (Exemple: wake up call 07:30 a.m. – Dial: *42 3 07 30 #)
Wake Up Call Cancelation Despertar: Please, dial * 42 3 99 99 #
Internacionals Calls: Please, dial 9 + 00 + Country Code + City Code (no) 0 + Phone Number
Prices:
Nacional Call – 0,25€ p/min.
International Call – 0,50€ p/min.
Mobile – 0,50€ p/min.
TV and Radio
1 – RTP
1
2 – RTP2
3 – SIC
4 – TVI
5 – SIC Notícias
6 – RTP 3 Informação
7 – TVI 24
8 – CMTV
9 – SIC Mulher
10 – Globo
11 – 11
12 – TVI Ficção
13 – Bola TV
14 – SPORT TV +
15 – Porto Canal
17 – Veja HD
36 – Sporting TV
37 – Eurosport 1
39 – Kombat sport
40 – Disney channel
41 – Cartoon network
42 – Biggs
43 – SIC K
44 – Disney Junior
45 – Canal Panda
46 – Jim jam47 – Baby TV
49 – Disney Channel Family Fun
60 – Livemundo HD
61 – Hollywood
62 – FOX Movies
63 – AMC
64 – AXN Movies
69 – Meo Vídeo Club
70 – FOX
71 – AXN
72 – FOX Crime
74 – AXN
75 – AXN White
76 – Sify
89 – Meo Destaques
90 – Discovery Channel
91 – Historia
92 – National Geographic
100 – RTP Memória
101 – Canal Q
105 – SIC Radical
106 – MTV Portugal
107 – Blaze
109 – Gahetoon
115 – Crime Investigation
118 – TLC
120 – SIC Caras
123 – 24 Kitchen
125 – Luxe tv
126 – Ftv
128 – Mas chic
130 – VH1
132 – Trace Urban
133 – MCM Pop
134 – MCM Top
135 – Clubing TV
136 – Afro Music
138 – Mezzo
160 – RTP Açores
161 – RTP Madeira
162 – AR TV
163 – Local Visão
182 – Canção Nova
184 – VM Europa
191 – TV Record
192 – Record News
195 – Euronews
196 – RTP África
199 – TPA
205 – CNN
206 – Bloomberg
211 – Sky News
213 – BBC world news
214 – BBC Entertainment
216 – France 24
217 – I 24 news
219 – NHK world japan
220 – CGTV
224 – DEUTCH WELLE
225 – Aljazeera
226 – TRT Word
228 – Channel j Rússia
234 – TVE 1
235 – TVE 24
236 – TV Galiza
237 – BVN
249 – M6
250 – TV5 Monde
251 – BFM TV
254 – I 24 news
255 – France 24
261 – Deutsch welle
262 – Euronews
278 – IU
279 – CCTV 4
400 – MCS TV Ultra
RÁDIO
500 – RFM
501 – Renascença
502 – Mega Hits
503 – SIM
504 – 80’s RFM
505 – RFM Clubbing
506 – Oceano Pacifico
507 – Radio Comercial
508 – M80
509 – Cidade FM
510 – Smooth FM
511 – Antena 1
512 – Antena 2
513 – Antena 3
514 – RDP África
515 – Lusitânia
516 – Antena 1 Fado
517 – Antena 2 Ópera
518 – Antena 1 Vida
519 – Antena 1 Memória
520 – Zig Zag
There are 74 Rooms.
28 Senior Suites _ Capacity for 2 adults and 2 children or 3 Adults
44 Júnior Suites _ Capacity for 2 adults
2 Family Suites _ capacity for 4 adults and 2 children or 5 Adults
All the rooms are equipped with: Satélite TV, Phone, Air Conditioning, Hair Dryer, Safety Box
Our suites are equipped with: Balcony, Kitchenette, Electric Cooker, Dishwasher, Frige Micro Waves, Toaster, Soup Steamer Cutlery, Pans, Dishes, and Glasses, Coffe Machine, Juice Squeezer Kettle
From 2.pm to 10.pm.
Address: Rua Almada Negreiros
Encosta do Vau
LOTE 19
8500-326 Portimão – Portugal
_________________________________________________________________
Phone: (+351) 282 411 592
Fax: (+351) 282 411 594
E-Mail: vauhotelreservas@interpass.pt
